Care Instructions
The quality and beauty of your Totem Road furniture can be easily maintained. If you follow these simple care instructions your furniture will maintain its natural beauty for decades to come.
TIMBER
With time, the patina (a finish that develops over time due to weather, stress and/or age) will develop and contribute to the natural beauty of the timber and the quality of your solid oak Totem Road furniture can easily be maintained with just a few considerations.
Spills + General Cleaning
Solid oak will absorb moisture over a few hours so it is recommended that any spills are wiped dry as soon as possible - this also includes the condensation from a glass. We recommend using placemats and trivets for extra protection.
When cleaning your solid oak, we first recommend a dry cotton cloth and if necessary, a damp cloth can be used. We advise against any type of chemical cleaning solution or solvent as our pieces are brushed and sealed with a natural one pack finish and the use of such products may damage this finish. Natural cleaners are able to be used but a damp cloth is preferred.
Moving Furniture
Majority of damage to furniture is when it is moved without care. Due to the solid construction of our pieces and therefore the weight, we strongly recommend using the supplied furniture glides on the feet of all Totem Road products. With large items (such as beds/large tables) we recommend lifting as opposed to dragging. Dragging can rip timber joints forcing them off kilter, ruin screw threads and lead to long term damage. When transporting furniture be sure to wrap and secure it well. And be mindful of the weight of our solid oak products when lifting and disassembling.
Squeaks + Loose Screws
Over time screws can slightly loosen and this may cause some pieces to seem wobbly or squeaky, but rest assured this is not a product fault. Using the supplied allen key, simply tighten the screws when need be.
Direct Sunlight + Air Conditioning
MARBLE
At Totem Road, we use Carrara Marble, a resource which comes straight from the earth, doesn’t require other resources to create it and of which, there is an abundant supply. Most importantly, Carrara Marble is timeless; exceptionally durable and if cared for, its lifespan is infinite.
Scratches + Chips
If scratches appear in any of our marble products, we recommend seeking advice or service from a professional, however they can be quite easily buffed out with some water and sandpaper. It’s best to avoid the situation by using placemats.
Chips in any marble pieces can be repaired, although they should be dealt with by a professional.
Spills + Spot Cleaning
Treat spills and stains as soon as possible using a damp cloth. If a stain persists, apply a ph-balanced scouring cleaner using a soft bristled brush. Do not use acidic cleaners.
If you have any further questions, we invite you to contact the team on info@totemroad.com.